Rental FAQ
Rental Dates, Duration and Pricing
Your rental now includes up to three days without additional fees. If you require a shorter rental duration or a scheduled 1 hour window for delivery or pick up, please contact us.
You must include your delivery zone and location on your online order or intended pick up vehicle (Must be enclosed or self-pickup will be denied).
Pricing Policy:
Rental Prices are subject to change without notice. Price quotes are valid for 24 hours. All rental prices non-negotiable.
There is a minimum rental amount of $100. If you order online and do not reach that amount the balance will be applied.
Short notice fees will apply to contracts that are not paid in full prior to 21 days in advance of pick up.
Our office hours are 4pm-6pm Monday-Friday
Special Offers:
To receive promotional discounts, the event must be booked by the date specified in the ad. If a new special becomes active during your contract period, you are not eligible to combine it with any other offer. You will receive the discount based on your contract date, not the event date. You cannot take advantage of more than one special. Items added to your order after your original invoice will be billed at the current rate.
___________________________________________________________________________
Final Counts, Changes and Final Payment:
Once items have been reserved for you there are no substitutions. You may add to your order, but not remove items. Revised invoice is required to ensure you have everything you need and the order is correct. Sunny Days Events is not responsible for mistakes on the order upon delivery or pickup if the client has approved the order and not notified us of the required changes and has been indicated on a valid invoice.
Final payment due one week prior to the event
Payment in full is required prior to release of rental items
Payment Plan: (for individuals only)
For events 6 months or more in the future, we offer a monthly payment plan to individuals only. This requires monthly debit or credit card payments on a specific date each month and a signed Payment Plan Agreement. The total is divided into equal monthly payments, so a large deposit is not required. Major Changes to your order are accepted until 30 days prior to your event, such as color or style or quantity, but minor changes and substitutions are due 2 weeks prior to your event.
___________________________________________________________________________
Self -Pickup Rental Requirements:
All orders must be picked up in a fully enclosed vehicle (Uhaul, truck with canopy, trailer). No flat bed trailers allowed for ANY order, NO exceptions. Customers not arriving with appropriate vehicles will be denied rentals and will not be eligible for a refund. Tarps are not acceptable as an alternative to an enclosed vehicle.
You may request last minute delivery and we will do our best to accommodate you, but there are no guarantees.
____________________________________________________________________________
Weather Related Issues:
Sunny Days Events does not issue refunds for any reason, no exceptions. Should bad weather or wind become an issue, Sunny Days Events reserves the right to refuse to release such items and offer a substitution of in stock items to help facilitate an indoor function. WE DO NOT ISSUE REFUNDS ON ACCOUNT OF BAD WEATHER CONDITIONS. We realize that this may be out of your control, but it is also something that we cannot control. Therefore, the client assumes all risks and hardships involved with having an outdoor event. Please discuss a plan "B" with your coordinator. It is not our responsibility to revise your event design the day or two before your event, should inclement weather be ensuing. It is our desire that your event go smoothly as possible. If you chose to take a chance and rent the items and have us install them or do it yourself, we are not responsible for items blowing over, being damaged/broken or injuring a guest, no matter the circumstance. Once we release the items into your hands, you take full responsibility of the care of the items.
If you have paid for delivery, and we arrive with no one to accept the items and the weather is bad or impending, we will call you or a contact person to discuss your options. Please provide an additional contact person's name and number, should you be unavailable the day of your event.
____________________________________________________________________________
Delivery and Setup Fee Information
Delivery Information
Serving the Juneau/Douglas Area. Please contact us for information on events in the Southeast Alaska Area.
Delivery fees are subject to change without notice.
Sunny Days Rentals reserves the right to make adjustments to the price based on fuel costs, the size of the order and the delivery drivers and staff needed to perform the task.
These prices are listed to give you an idea of the average cost of a delivery to the desired area.
About Delivery:
Base prices based on location per round trip
Please make sure you include your delivery location and delivery zone on your order
Your rental now includes up to three days without additional fees. If you require a shorter rental duration or a scheduled 1 hour window for delivery or pick up, please contact us.
You must include your delivery zone and location on your online order or intended pick up vehicle (Must be enclosed or self-pickup will be denied).
Pricing Policy:
Rental Prices are subject to change without notice. Price quotes are valid for 24 hours. All rental prices non-negotiable.
There is a minimum rental amount of $100. If you order online and do not reach that amount the balance will be applied.
Short notice fees will apply to contracts that are not paid in full prior to 21 days in advance of pick up.
Our office hours are 4pm-6pm Monday-Friday
Special Offers:
To receive promotional discounts, the event must be booked by the date specified in the ad. If a new special becomes active during your contract period, you are not eligible to combine it with any other offer. You will receive the discount based on your contract date, not the event date. You cannot take advantage of more than one special. Items added to your order after your original invoice will be billed at the current rate.
___________________________________________________________________________
Final Counts, Changes and Final Payment:
Once items have been reserved for you there are no substitutions. You may add to your order, but not remove items. Revised invoice is required to ensure you have everything you need and the order is correct. Sunny Days Events is not responsible for mistakes on the order upon delivery or pickup if the client has approved the order and not notified us of the required changes and has been indicated on a valid invoice.
Final payment due one week prior to the event
Payment in full is required prior to release of rental items
Payment Plan: (for individuals only)
For events 6 months or more in the future, we offer a monthly payment plan to individuals only. This requires monthly debit or credit card payments on a specific date each month and a signed Payment Plan Agreement. The total is divided into equal monthly payments, so a large deposit is not required. Major Changes to your order are accepted until 30 days prior to your event, such as color or style or quantity, but minor changes and substitutions are due 2 weeks prior to your event.
___________________________________________________________________________
Self -Pickup Rental Requirements:
All orders must be picked up in a fully enclosed vehicle (Uhaul, truck with canopy, trailer). No flat bed trailers allowed for ANY order, NO exceptions. Customers not arriving with appropriate vehicles will be denied rentals and will not be eligible for a refund. Tarps are not acceptable as an alternative to an enclosed vehicle.
You may request last minute delivery and we will do our best to accommodate you, but there are no guarantees.
____________________________________________________________________________
Weather Related Issues:
Sunny Days Events does not issue refunds for any reason, no exceptions. Should bad weather or wind become an issue, Sunny Days Events reserves the right to refuse to release such items and offer a substitution of in stock items to help facilitate an indoor function. WE DO NOT ISSUE REFUNDS ON ACCOUNT OF BAD WEATHER CONDITIONS. We realize that this may be out of your control, but it is also something that we cannot control. Therefore, the client assumes all risks and hardships involved with having an outdoor event. Please discuss a plan "B" with your coordinator. It is not our responsibility to revise your event design the day or two before your event, should inclement weather be ensuing. It is our desire that your event go smoothly as possible. If you chose to take a chance and rent the items and have us install them or do it yourself, we are not responsible for items blowing over, being damaged/broken or injuring a guest, no matter the circumstance. Once we release the items into your hands, you take full responsibility of the care of the items.
If you have paid for delivery, and we arrive with no one to accept the items and the weather is bad or impending, we will call you or a contact person to discuss your options. Please provide an additional contact person's name and number, should you be unavailable the day of your event.
____________________________________________________________________________
Delivery and Setup Fee Information
Delivery Information
Serving the Juneau/Douglas Area. Please contact us for information on events in the Southeast Alaska Area.
Delivery fees are subject to change without notice.
Sunny Days Rentals reserves the right to make adjustments to the price based on fuel costs, the size of the order and the delivery drivers and staff needed to perform the task.
These prices are listed to give you an idea of the average cost of a delivery to the desired area.
About Delivery:
Base prices based on location per round trip
Please make sure you include your delivery location and delivery zone on your order
Delivery Fee:
Items must be gathered and ready for loading following event. Same day pickups and pickups will be required to be scheduled and may be assessed appropriate fees. Items must be stored indoors until return pickup. Deliveries and Pick ups are to the parking lot. It is up to your crew to unload the vehicles. If our crew is forced to unload your rentals an extra fee will be assessed. If we are force to wait a standing fee will be assessed based on the number of staff and time waiting.
Delivery Details:
Standard delivery fee includes delivery to the parking lot only. It is your (the client’s) responsibility to unload the vehicle in a timely fashion (unless SDE is being hired for set up as well). Items which need to be transported in the elevator, stairs, or require multiple trips up the stairs or elevator may be charged a special delivery surcharge starting at $50. Please be specific about the delivery details of your location prior to making your reservation. If Sunny Days Events discovers a special delivery situation upon arrival, the credit card on file will be charged automatically.
Return Pickup:
If items are not available, properly packed, or accessible upon pickup, additional staffing fees may be applied automatically or taken from damage deposit, and the customer will be charged again for an additional trip, no matter whose fault it is. The customer has the option to go pickup the items and return them to our storage to avoid this fee. It is not Sunny Days Events' responsibility to ensure the items are ready for pickup or stay at your venue and look for missing items. It is important for you or your coordinator to work out these details prior to your event.
Setup Fees:
Rental fees do not include setup of the item (except for the large tents 30x40 and 20x20). Paying for delivery does not include setup of the item.
With prior arrangement, for an additional charge, Sunny Days Events will provide the staff to setup or install the rented item and/or applying the rented decorations. We do not install or decorate with items that did not come from our establishment. Fees are based our best guess of the time required for the total number of items, assembly time and decorating involvement. If we require more time staff time based on events out of the control of SDE you will be assessed the overages after the event.
Self Setup:
If you opt to perform this task yourself, all rented items including accessories and small parts must be placed back into proper containers, and cleaned if necessary. (Example: candles, candle holders, petals, table crystals, vases) Please do not leave water in your vases, and do not throw away small rented items. All vases, containers, boxes, totes and packing materials must be returned to avoid replacement fees.
___________________________________________________________________________
Security Required:
A valid credit card must be kept on file, even if you are paying by cash or check. The credit card will be used for damages, missing items, late fees, or replacement fees, cleaning fees or added services. The credit card will be charged if changes are made the day of the event, such as added services, labor or additional items are requested. If you submit a check that is subsequent returned, you will be required to pay in cash or credit card only. A $30 fee is assessed on all returned checks. Check payments are not accepted the week of the event, as there is not sufficient time to clear the bank.
Refund Policy/Cancellations:
ALL PAYMENTS NON REFUNDABLE, NO EXCEPTIONS. Please be aware that once the contract is signed, and your event date scheduled, all other clients have been refused your specific rentals and services for your event date, and thus all payments are non-refundable. If your event is cancelled at least 30 days prior to your event you may be given the opportunity to postpone your event for up to 365 days from the original event. If your event is cancelled a few days before your event, you will not only be ineligible for a refund but you will also be required to pay the balance in full
Cancellations of Special Orders:
Special Orders are not eligible for refunds after the order has been places (usually within days of the initial payment). Please check with the bookings manager if you have questions about whether or not your items are in stock. A Grade items are considered Special Orders
Payment for Damaged/Missing Items:
Sunny Days Events will notify you within 14 days or return if items are missing or damaged. After further inspection and laundering, we may be contacting you for additional cleaning or replacement fees. The Credit card on file is automatically charged for missing or damaged items. Client may opt to continue to pay the daily rental rate for the missing items until they are located.
Changes/Substitutions:
All additions must be placed in writing, or emailed as to avoid any confusion. Removals are not permitted. You must call and confirm that the changes in delivery appointments or rental quantities have been applied to your invoice and request an updated invoice. You will be required to remit an up-to-date contract for our records to consider a change order complete. Emails are considered legal and binding and do not require a signature to be valid. If changes are made the day of the event, a responsible party must sign for them upon delivery, pay with cash, or the credit card will be billed automatically. Items may be added based on availability.
Non-Payment/Breach of Contract:
No services contained in this contract will be rendered, delivered, or available if balance is not paid in full prior to your event.
If payments are not received by the due date, and the credit card on file becomes invalid, expires, or we are unable to authorize it, your non-payment will be considered a breach of contract, and all previous payments are forfeited, and your order will be cancelled.
If payment is not received in a timely manner, SDE will consider your rented items and services available for another client’s use.
SDE is not contractually obligated to accept payments beyond the due date, nor refund previous payments. We will schedule another client’s event on your event date if we have been unsuccessful in contacting you or obtaining a response from you regarding payment. You will not receive a notice in the mail. We understand that some things happen which are out of your control and we will work with you if you experience difficulty. It is possible to modify your contract, but must be approved by SDE. Communication is important!
____________________________________________________________________________
Important Information and Instructions:
Outside Decorators:
If you, your family members and friends are opting to decorate yourself, or use your own decorator, such person(s) are also required to abide by our guidelines, but you (the client) will be held responsible for damaged or missing items.
Room Readiness/Preparation:
If your facility provides the tables and chairs, and has agreed to set up the room, and it is not ready upon arrival, Sunny Days Events may have to simply drop off the items and proceed to another event, and no refunds will be issued for paid setup fees. If time permits, we will setup the room and you will be billed the additional labor charge. We will not keep other clients waiting. It is our goal to perform the paid task, but if it depends on the room being ready, it is out of our control. It is important for these details to be settled ahead of time. Please provide a telephone number for your Coordinator or family member who is in charge on the day of the wedding to discuss these types of issues, should they arise.
Lawns mowed two days prior and sprinklers are not to run while outdoor rentals are on site
Table Cleanliness/Quality Control
If, upon arrival, SDE discovers that tables, containers or other items require cleaning before we can properly setup your rentals, SDE will charge your account for cleaning and preparing the necessary areas/items. We will not install linens on soiled or damaged tables, as they may stain or snag.
Candles and Candelabras:
Candles are not included with the rental. Only dripless or mechanical candles may be used on our taper candelabras. If candelabras are returned with wax residue, a cleanup fee, starting at $25, per candelabra will be assessed. Wrought Iron Candelabras do not include pillar candles, but are available for rent or purchase. If any table linens return with wax you will be assessed replacement fees.
Chair Covers:
SDE is not responsible for damages resulting from improper use of chair covers. For Example: Chair covers can become crowded when too many chairs are placed around a table, and your guests will inadvertently step on each others chair covers or rip them when they get up.
Ensure Proper Fit:
Please be sure of the style and size of the chair at your facility. Banquet chair covers do not fit folding chairs, and vice versa. It is important to find out at least 90 days in advance about your chair style, so that we may reserve them out of our stock accordingly. If SDE discovers that the chair covers were used improperly, we will seek compensation on replacement of the damaged chair covers. This includes: rips, snags, stains, and seams ripping etc.
Condition:
Since SDE does have a strict damage policy, our chair covers are in A Grade (if contracted) or B Grade condition when rented to our customer.
Condition of the cover depends on the length of service of the chair cover. Small discrepancies or shoe marks on the bottom of the chair cover are normal and you will not be charged for covers returned in good condition with minimal shoe markings. So understanding these rules, please do not call us complaining of a tiny unnoticeable mark on the bottom part of your rented chair cover.
Damage to Linens:
Linen Damage- Wax:
If damage or stains occur which require extra cleaning, client will be notified and billed of such services within 14 days after the event. Such damages would include wax stains. This is the most common cause of damages to linens. All candles must be in a glass container or set on a mirror, candle stand, glass or protective cover to eliminate wax spills on the linen. No candles are to be placed directly on the linen without an appropriate holder. If burns occur, the item is considered damaged, and must be replaced. If there are any wax stains at all, even a small dot, the item will be considered damaged and will also need to be replaced.
Linen Damage: Ink:
Ink and marker stains will not come out, so please do not provide coloring books for children on tables that you have rented linens for. Butcher paper from the craft store is more appropriate. You can still create a centerpiece for the childrens' table to tie it in with your other guest tables and put their table in an obscure area of the room.
Linen Damage- Chocolate Fountains:
For clients renting linens: Sunny Days Events offers a plastic table covering rental for $8. to be used under the chocolate fountain. This will prevent permanent damage to our linen and possible replacement fees to your account. If the client refuses the covering, the client assumes full responsibility for the chocolate stains and the replacement fee starting at $40-$80 for each table linen affected.
Misuse of Items:
Upon pickup or delivery, if Sunny Days Events perceives that misuse will occur, we will NOT release the items, and no refunds will be issued. Examples would be: Poor condition of equipment, no adults present to accept delivery, or improper or unsafe vehicle.
Food and Beverage Equipment:
Does not include: setup of the items on the tables, napkin folding, food handling, catering duties of any kind, including: table bussing, replacing glassware, dinnerware or flatware back into crates, beverage handling or setup of coffee urn or punch fountain. Caterer must monitor glassware/flatware usage and replenish the buffet/guest tables as needed.
Self Cleanup: All items must be free of debris and liquids before returning. Catering items such as fountains, urns, chafing dishes or other must be rinsed before returning. Please discuss these services with your food provider. If the items are left in a full/dirty state,
SDE may charge a fee starting at $10 per item. Please do not take apart beverage fountains. Small parts are easy to lose and expensive to replace.
SDE may charge a staff fee per item that is not properly returned or ready for pick up.
Items must be gathered and ready for loading following event. Same day pickups and pickups will be required to be scheduled and may be assessed appropriate fees. Items must be stored indoors until return pickup. Deliveries and Pick ups are to the parking lot. It is up to your crew to unload the vehicles. If our crew is forced to unload your rentals an extra fee will be assessed. If we are force to wait a standing fee will be assessed based on the number of staff and time waiting.
Delivery Details:
Standard delivery fee includes delivery to the parking lot only. It is your (the client’s) responsibility to unload the vehicle in a timely fashion (unless SDE is being hired for set up as well). Items which need to be transported in the elevator, stairs, or require multiple trips up the stairs or elevator may be charged a special delivery surcharge starting at $50. Please be specific about the delivery details of your location prior to making your reservation. If Sunny Days Events discovers a special delivery situation upon arrival, the credit card on file will be charged automatically.
Return Pickup:
If items are not available, properly packed, or accessible upon pickup, additional staffing fees may be applied automatically or taken from damage deposit, and the customer will be charged again for an additional trip, no matter whose fault it is. The customer has the option to go pickup the items and return them to our storage to avoid this fee. It is not Sunny Days Events' responsibility to ensure the items are ready for pickup or stay at your venue and look for missing items. It is important for you or your coordinator to work out these details prior to your event.
Setup Fees:
Rental fees do not include setup of the item (except for the large tents 30x40 and 20x20). Paying for delivery does not include setup of the item.
With prior arrangement, for an additional charge, Sunny Days Events will provide the staff to setup or install the rented item and/or applying the rented decorations. We do not install or decorate with items that did not come from our establishment. Fees are based our best guess of the time required for the total number of items, assembly time and decorating involvement. If we require more time staff time based on events out of the control of SDE you will be assessed the overages after the event.
Self Setup:
If you opt to perform this task yourself, all rented items including accessories and small parts must be placed back into proper containers, and cleaned if necessary. (Example: candles, candle holders, petals, table crystals, vases) Please do not leave water in your vases, and do not throw away small rented items. All vases, containers, boxes, totes and packing materials must be returned to avoid replacement fees.
___________________________________________________________________________
Security Required:
A valid credit card must be kept on file, even if you are paying by cash or check. The credit card will be used for damages, missing items, late fees, or replacement fees, cleaning fees or added services. The credit card will be charged if changes are made the day of the event, such as added services, labor or additional items are requested. If you submit a check that is subsequent returned, you will be required to pay in cash or credit card only. A $30 fee is assessed on all returned checks. Check payments are not accepted the week of the event, as there is not sufficient time to clear the bank.
Refund Policy/Cancellations:
ALL PAYMENTS NON REFUNDABLE, NO EXCEPTIONS. Please be aware that once the contract is signed, and your event date scheduled, all other clients have been refused your specific rentals and services for your event date, and thus all payments are non-refundable. If your event is cancelled at least 30 days prior to your event you may be given the opportunity to postpone your event for up to 365 days from the original event. If your event is cancelled a few days before your event, you will not only be ineligible for a refund but you will also be required to pay the balance in full
Cancellations of Special Orders:
Special Orders are not eligible for refunds after the order has been places (usually within days of the initial payment). Please check with the bookings manager if you have questions about whether or not your items are in stock. A Grade items are considered Special Orders
Payment for Damaged/Missing Items:
Sunny Days Events will notify you within 14 days or return if items are missing or damaged. After further inspection and laundering, we may be contacting you for additional cleaning or replacement fees. The Credit card on file is automatically charged for missing or damaged items. Client may opt to continue to pay the daily rental rate for the missing items until they are located.
Changes/Substitutions:
All additions must be placed in writing, or emailed as to avoid any confusion. Removals are not permitted. You must call and confirm that the changes in delivery appointments or rental quantities have been applied to your invoice and request an updated invoice. You will be required to remit an up-to-date contract for our records to consider a change order complete. Emails are considered legal and binding and do not require a signature to be valid. If changes are made the day of the event, a responsible party must sign for them upon delivery, pay with cash, or the credit card will be billed automatically. Items may be added based on availability.
Non-Payment/Breach of Contract:
No services contained in this contract will be rendered, delivered, or available if balance is not paid in full prior to your event.
If payments are not received by the due date, and the credit card on file becomes invalid, expires, or we are unable to authorize it, your non-payment will be considered a breach of contract, and all previous payments are forfeited, and your order will be cancelled.
If payment is not received in a timely manner, SDE will consider your rented items and services available for another client’s use.
SDE is not contractually obligated to accept payments beyond the due date, nor refund previous payments. We will schedule another client’s event on your event date if we have been unsuccessful in contacting you or obtaining a response from you regarding payment. You will not receive a notice in the mail. We understand that some things happen which are out of your control and we will work with you if you experience difficulty. It is possible to modify your contract, but must be approved by SDE. Communication is important!
____________________________________________________________________________
Important Information and Instructions:
Outside Decorators:
If you, your family members and friends are opting to decorate yourself, or use your own decorator, such person(s) are also required to abide by our guidelines, but you (the client) will be held responsible for damaged or missing items.
Room Readiness/Preparation:
If your facility provides the tables and chairs, and has agreed to set up the room, and it is not ready upon arrival, Sunny Days Events may have to simply drop off the items and proceed to another event, and no refunds will be issued for paid setup fees. If time permits, we will setup the room and you will be billed the additional labor charge. We will not keep other clients waiting. It is our goal to perform the paid task, but if it depends on the room being ready, it is out of our control. It is important for these details to be settled ahead of time. Please provide a telephone number for your Coordinator or family member who is in charge on the day of the wedding to discuss these types of issues, should they arise.
Lawns mowed two days prior and sprinklers are not to run while outdoor rentals are on site
Table Cleanliness/Quality Control
If, upon arrival, SDE discovers that tables, containers or other items require cleaning before we can properly setup your rentals, SDE will charge your account for cleaning and preparing the necessary areas/items. We will not install linens on soiled or damaged tables, as they may stain or snag.
Candles and Candelabras:
Candles are not included with the rental. Only dripless or mechanical candles may be used on our taper candelabras. If candelabras are returned with wax residue, a cleanup fee, starting at $25, per candelabra will be assessed. Wrought Iron Candelabras do not include pillar candles, but are available for rent or purchase. If any table linens return with wax you will be assessed replacement fees.
Chair Covers:
SDE is not responsible for damages resulting from improper use of chair covers. For Example: Chair covers can become crowded when too many chairs are placed around a table, and your guests will inadvertently step on each others chair covers or rip them when they get up.
Ensure Proper Fit:
Please be sure of the style and size of the chair at your facility. Banquet chair covers do not fit folding chairs, and vice versa. It is important to find out at least 90 days in advance about your chair style, so that we may reserve them out of our stock accordingly. If SDE discovers that the chair covers were used improperly, we will seek compensation on replacement of the damaged chair covers. This includes: rips, snags, stains, and seams ripping etc.
Condition:
Since SDE does have a strict damage policy, our chair covers are in A Grade (if contracted) or B Grade condition when rented to our customer.
Condition of the cover depends on the length of service of the chair cover. Small discrepancies or shoe marks on the bottom of the chair cover are normal and you will not be charged for covers returned in good condition with minimal shoe markings. So understanding these rules, please do not call us complaining of a tiny unnoticeable mark on the bottom part of your rented chair cover.
Damage to Linens:
Linen Damage- Wax:
If damage or stains occur which require extra cleaning, client will be notified and billed of such services within 14 days after the event. Such damages would include wax stains. This is the most common cause of damages to linens. All candles must be in a glass container or set on a mirror, candle stand, glass or protective cover to eliminate wax spills on the linen. No candles are to be placed directly on the linen without an appropriate holder. If burns occur, the item is considered damaged, and must be replaced. If there are any wax stains at all, even a small dot, the item will be considered damaged and will also need to be replaced.
Linen Damage: Ink:
Ink and marker stains will not come out, so please do not provide coloring books for children on tables that you have rented linens for. Butcher paper from the craft store is more appropriate. You can still create a centerpiece for the childrens' table to tie it in with your other guest tables and put their table in an obscure area of the room.
Linen Damage- Chocolate Fountains:
For clients renting linens: Sunny Days Events offers a plastic table covering rental for $8. to be used under the chocolate fountain. This will prevent permanent damage to our linen and possible replacement fees to your account. If the client refuses the covering, the client assumes full responsibility for the chocolate stains and the replacement fee starting at $40-$80 for each table linen affected.
Misuse of Items:
Upon pickup or delivery, if Sunny Days Events perceives that misuse will occur, we will NOT release the items, and no refunds will be issued. Examples would be: Poor condition of equipment, no adults present to accept delivery, or improper or unsafe vehicle.
Food and Beverage Equipment:
Does not include: setup of the items on the tables, napkin folding, food handling, catering duties of any kind, including: table bussing, replacing glassware, dinnerware or flatware back into crates, beverage handling or setup of coffee urn or punch fountain. Caterer must monitor glassware/flatware usage and replenish the buffet/guest tables as needed.
Self Cleanup: All items must be free of debris and liquids before returning. Catering items such as fountains, urns, chafing dishes or other must be rinsed before returning. Please discuss these services with your food provider. If the items are left in a full/dirty state,
SDE may charge a fee starting at $10 per item. Please do not take apart beverage fountains. Small parts are easy to lose and expensive to replace.
SDE may charge a staff fee per item that is not properly returned or ready for pick up.